Sodexo a été classé au 3 ème rang mondial des entreprises de service les plus performantes
Regulatory News:
Sodexo (PARIS:SW) (OTCBB:SDXAY), leader des services de Restauration et de Facilities Management sur la plupart de ses marchés, a été classé au troisième rang mondial des entreprises de services les plus performantes par l'International Association of Outsourcing Professionals? (IAOP?)¹, organisation internationale des professionnels de l'externalisation. C'est la quatrième année consécutive que Sodexo figure dans le « Top 5 » du Global Outsourcing 100?¹. Pour la deuxième année de suite, Sodexo est l'entreprise la mieux classée dans sa catégorie, les « Facility Services » et est également la première entreprise d'origine française de ce palmarès.
Afin de réaliser ce classement, l'IAOP évalue les entreprises d'externalisation à travers le monde, en se basant sur une série de critères parmi lesquels la croissance du chiffres d'affaires, l'expérience acquise en matière d'externalisation, la densité du réseau mondial, les compétences des équipes et leur formation, leurs certifications techniques et professionnelles (telles que ISO 9001), l'expérience professionnelle de l'équipe de management et la qualité du service aux consommateurs.
Michel Landel, Directeur Général du Groupe Sodexo, a commenté : « Nous sommes très honorés d'être ainsi, une nouvelle fois, reconnus parmi les plus grandes entreprises mondiales de service. Cette distinction rend hommage à l'engagement quotidien de nos 355 000 collaborateurs à travers le monde, qui ont à c?ur de faire de chaque jour un jour meilleur pour nos clients et nos consommateurs ».
1Le ?Global Outsourcing 100??, classement réalisé par l'International Association of Outsourcing Professionals? (IAOP?), est rendu public dans un supplément spécial du magazine Fortune daté du 4 mai 2009.
À propos de Sodexo
Sodexo, créé par Pierre Bellon à Marseille en 1966, leader des Services de Restauration et de Facilities Management sur la plupart de ses marchés, emploie, au 31 août 2008, plus de 355 000 personnes réparties sur 30 600 sites dans 80 pays. Sodexo a réalisé pour l'exercice 2007-2008, clos le 31 août 2008, un chiffre d'affaires de 13,6 milliards d'euros. Coté sur Euronext Paris, le Groupe représente aujourd'hui une capitalisation boursière de plus de 5,8 milliards d'euros.
Annexe :
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The International Association of Outsourcing Professionals?
(IAOP?) is pleased to announce that the following companies
have been selected as 2009's best outsourcing service providers ?
The Global Outsourcing 100?.
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| RANK | COMPANY (LEADERS) | KEY STRENGTH | ||
| 1 |
Accenture |
Management Capabilities | ||
| 2 |
IBM |
Demonstrated Competencies | ||
| 3 |
Sodexo |
Customer References | ||
| 4 |
Tata Consultancy Services |
Customer References | ||
| 5 |
Wipro Technologies |
Demonstrated Competencies | ||
| 6 |
Convergys |
Customer References | ||
| 7 |
ISS |
Balanced Performance | ||
| 8 |
CB Richard Ellis |
Customer References | ||
| 9 |
Infosys Technologies |
Management Capabilities | ||
| 10 |
Capgemini |
Customer References | ||
| 11 |
Genpact |
Customer References | ||
| 12 |
Colliers International |
Customer References | ||
| 13 |
CSC |
Customer References | ||
| 14 |
NCR |
Balanced Performance | ||
| 15 |
Jones Lang LaSalle |
Management Capabilities | ||
| 16 |
CGI Group |
Balanced Performance | ||
| 17 |
Sitel |
Size & Growth | ||
| 18 |
Unisys |
Customer References | ||
| 19 |
EDS, an HP Company |
Balanced Performance | ||
| 20 |
HCL Technologies |
Management Capabilities | ||
| 21 |
ADP |
Management Capabilities | ||
| 22 |
Ceridian |
Management Capabilities | ||
| 23 |
Intelenet Global Services |
Balanced Performance | ||
| 24 |
Williams Lea |
Demonstrated Competencies | ||
| 25 |
ACS |
Balanced Performance | ||
| 26 |
Aegis |
Customer References | ||
|
27 |
ARAMARK |
Management Capabilities | ||
| 28 |
CPM Braxis |
Balanced Performance | ||
| 29 |
Inspur |
Customer References | ||
| 30 |
Tech Mahindra |
Customer References | ||
| 31 |
Hewitt Associates |
Management Capabilities | ||
| 32 |
Lionbridge |
Management Capabilities | ||
| 33 |
NIIT Technologies |
Balanced Performance | ||
| 34 |
Softtek |
Balanced Performance | ||
| 35 |
Diebold |
Balanced Performance | ||
| 36 |
Firstsource Solutions |
Customer References | ||
| 37 |
EMCOR Group |
Balanced Performance | ||
| 38 |
L&T Infotech |
Demonstrated Competencies | ||
| 39 |
TeleTech Holdings |
Demonstrated Competencies | ||
| 40 |
Amdocs |
Demonstrated Competencies | ||
| 41 |
SPi |
Balanced Performance | ||
| 42 |
Mastek |
Management Capabilities | ||
| 43 |
Concentrix |
Customer References | ||
| 44 |
Johnson Controls |
Balanced Performance | ||
| 45 |
MindTree |
Management Capabilities | ||
| 46 |
Océ Business Services |
Demonstrated Competencies | ||
| 47 |
Patni Computer Systems |
Balanced Performance | ||
| 48 |
NCO Group |
Demonstrated Competencies | ||
| 49 |
EXL Service |
Demonstrated Competencies | ||
| 50 |
Neusoft |
Balanced Performance | ||
| 51 |
EPAM Systems |
Balanced Performance | ||
| 52 |
Newmark Knight Frank |
Balanced Performance | ||
| 53 |
Syntel |
Demonstrated Competencies | ||
| 54 |
VanceInfo |
Customer References | ||
| 55 |
HOV Services |
Customer References | ||
| 56 |
Hexaware Technologies |
Customer References | ||
| 57 |
Headstrong |
Balanced Performance | ||
| 58 |
Donlen |
Management Capabilities | ||
| 59 |
iGATE |
Demonstrated Competencies | ||
| 60 |
CPA Global |
Balanced Performance | ||
| 61 |
ChinaSoft International |
Size & Growth | ||
| 62 |
Grubb & Ellis |
Balanced Performance | ||
| 63 |
WNS Global Services |
Balanced Performance | ||
| 64 |
NCS |
Management Capabilities | ||
| 65 |
Luxoft |
Management Capabilities | ||
| 66 |
TIVIT |
Size & Growth | ||
| 67 |
AppLabs |
Demonstrated Competencies | ||
| 68 |
Sutherland Global Services |
Demonstrated Competencies | ||
| 69 |
Pitney Bowes |
Management Capabilities | ||
| 70 |
Outsource Partners International |
Customer References | ||
| 71 |
SEI |
Management Capabilities | ||
| 72 |
Cushman & Wakefield |
Management Capabilities | ||
| 73 |
Aditya Birla Minacs |
Size & Growth | ||
| 74 |
hiSoft Technology International |
Customer References | ||
| 75 |
Quatrro BPO Solutions |
Demonstrated Competencies | ||
| RANK | COMPANY (RISING STARS) | KEY STRENGTH | ||
| 76 |
Synygy |
Demonstrated Competencies | ||
| 77 |
China Data Group |
Size & Growth | ||
| 78 |
Grupo ASSA |
Customer References | ||
| 79 |
Xceed |
Demonstrated Competencies | ||
| 80 |
Emerio |
Customer References |
||
| 81 |
ePerformax Contact Centers |
Customer References | ||
| 82 |
Beyondsoft (Beijing) |
Balanced Performance | ||
| 83 |
InterGlobe Technologies |
Demonstrated Competencies | ||
| 84 |
Nair & Co. |
Balanced Performance | ||
| 85 |
Bleum |
Size & Growth | ||
| 86 |
Ci&T |
Management Capabilities | ||
| 87 |
Auriga |
Customer References | ||
| 88 |
M&Y Data Solutions |
Customer References | ||
| 89 |
SaM Solutions |
Balanced Performance | ||
| 90 |
Knoah Solutions |
Management Capabilities | ||
| 91 |
Microland |
Balanced Performance | ||
| 92 |
Grupo Prominente |
Balanced Performance | ||
| 93 |
DataArt |
Balanced Performance | ||
| 94 |
Reksoft |
Demonstrated Competencies | ||
| 95 |
The Symbio Group |
Balanced Performance | ||
| 96 |
Corbus |
Management Capabilities | ||
| 97 |
MERA Networks |
Demonstrated Competencies | ||
| 98 |
Itransition |
Balanced Performance | ||
| 99 |
CIeNET International |
Balanced Performance | ||
| 100 |
Mindcrest |
Size & Growth | ||
| 1-75 Leaders = established, known companies 76-100 Rising Stars = smaller, faster growing companies | ||||
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The Evaluation Team |
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The 2009 evaluation team, comprised of IAOP member professionals, was led by Certified Outsourcing Professional? (COP) Jagdish Dalal, managing director, thought leadership at IAOP and a world-renowned outsourcing expert who has worked as a senior executive in customer, provider and advisor companies for almost three decades. (Jag's work as the outsourcing customer for Xerox's $3.2B outsourcing contract with EDS was turned into a Harvard Business School case study and is used in many teaching curricula.) |
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The 2009 judging panel: |
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? Divyesh Dalal, managing director, India, Hamilton Sundstrand, United Technologies International Operations, Inc. |
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? Teresa Harris, COP, IT manager, global sourcing, Eastman Kodak Company |
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? William Hefley, Ph.D., associate teaching professor, Institute for Software Research; program director, MSIT IT Service Management, ITSqc, Carnegie Mellon University |
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? Kurt Kohorst, COP, vice president, Agency Markets, Liberty Mutual Insurance |
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? William P. Metz, COP, external business development manager, Global Business Services, Proctor & Gamble |
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? Manish K. Sahai, COP, vice president, Customer Service Int'l. Network Partners, American Express |
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? Kristin H. Weitz Rammer, vice president, MAXIMUS |
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FOR ADDITIONAL INFORMATION ON THE GLOBAL OUTSOURCING 100, CLICK HERE. To view The 2008 Global Outsourcing 100 and its sub-lists, CLICK HERE. |
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Produced by IAOP? |
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Copyright Business Wire 2009